Are you a motivated and team-oriented individual with a passion for the medical diagnostic industry? We are currently seeking an Associate Product Manager to join our dynamic team, covering the vibrant markets of Malaysia, Singapore, Indonesia, and Brunei. In this role, you will play a crucial part in supporting our business and developing in-depth product knowledge. If you have experience in the diagnostic lab environment, a positive attitude, and a drive for success, we want to hear from you.
I. Key Responsibilities
As an Associate Product Manager, your role will be diverse and impactful. Here are the key responsibilities you can expect:
- Developing Marketing Initiatives: Collaborate with internal departments to create marketing initiatives aligned with business goals and revenue targets. Manage budgets for product development and marketing activities.
- Event Management: Organize conferences, events, and trade shows to promote engagement with external experts as speakers, fostering connections and promoting our brand.
- Product Knowledge Development: Become a subject matter expert in our product lines and contribute to training programs for Channel Partners (CP) applications associates. Benchmark proficiencies across teams.
- Customer Support: Provide support to Channel Partners, sales, and customer service teams in addressing product-related inquiries, issues, and training needs. Act as an escalation point for CPs and attend to individual customer requirements.
- Account Management: Assist in managing and retaining existing accounts, contributing directly to customer retention and service delivery improvement.
- Stakeholder Collaboration: Work closely with internal and external stakeholders, including Leadership and Sales teams, to drive the strategic direction of product lines and strengthen our market position.
- Key Opinion Leaders (KOLs): Identify, develop, and activate Key Opinion Leaders (KOLs) to create awareness and build peer-to-peer communication in support of our product strategy.
- Product Launches and Campaigns: Assist in the successful execution of product launches, marketing initiatives, and campaigns to drive growth.
- CRM Management: Document all customer-related activities in CRM in a timely manner.
- Compliance: Ensure compliance with regulatory requirements and standards for medical devices.
II. Requirements for this Position in Malaysia
a) Formal Education: Tertiary Scientific Qualification or equivalent proven experience. Marketing qualifications would be advantageous.
b) Competencies / Skills / Experience:
- Essential: Experience in the Medical Diagnostic industry or Medical/Healthcare setting, Sales & Marketing experience, knowledge of Clinical chemistry, ability to work on multiple tasks, regional travel capability, effective communication skills.
- Desirable: Experience in basic maintenance of Point of Care or Laboratory equipment, detailed knowledge of Radiometer products, CRM competency, familiarity with quality processes.
c) Language: Fluent in English and Malay.
d) IT: Competent user across Microsoft 365 applications, CRM.
e) Travel: 30% of estimated time, including regional and interstate travel. Occasional work outside business hours.
III. Personal Skills
- Essential: Reliability, self-motivation, positive outlook, strong communication and presentation skills, customer-focused, teamwork skills, high integrity.
- Desirable: Previous experience providing training, ability to positively influence others, empathy, collaboration, and a good team player.
Why Join Us?
When you join our team, you become part of Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll have the opportunity to try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the unique perspectives our associates bring. If you are ready to discover what’s within you, there’s no better time to join us.
Apply now to be part of a team that values your skills and contributions. Together, let’s make a difference in the medical diagnostic industry!
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